Using Emojis in Dynamics

By | September 18, 2018


Dynamics does allow emojies. It’s just that, and I’m not sure why nobody else(myself included) spotted this interesting feature before Meagan Walker did it in her blog post:

So I could not help but to dig a bit more into it. Turns out you can use emojis pretty much anywhere in Dynamics (and not only with Dynamics), at least when using it with a web browser:


This will also work in the Unified Interface, though I did not try it with the mobile apps – it may or may not work.

Why is it working is an interesting question. Those emojies are not “images” – they are special characters/symbols provided with the font. And, as it turns out, Dynamics is using fonts that support emojis naturally:


As you can see on the screenshot, it’s Segoe UI Emoji that’s rendered there, and it does support emojis, or, at least, some of them.

One caveat with this is that, depending on which fonts you have installed in your system, the same emojis may be displayed differently (or, possibly, they won’t be displayed at all). For example, if you look at the screenshot below, you’ll see how it’s the same screen, but it’s a different font. So it’s the same emojis, but they have different visuals now:




There is a Microsoft Support article that you may try if/when you run into this kind of weird emojis:

Basically, it’s all about getting the right font installed (which, unfortunately, I could not really try in this particular environment because of some limitations).

2 thoughts on “Using Emojis in Dynamics

  1. Wlknsn

    Try importing from Excel import. See what happens. May want to share the result.

    1. Alex Shlega Post author

      Worked for me, but, as I already implied in the post, it probably depends on how and where you are doing it. Those emojis are unicode characters, so what’s the format of the file you are importing? Is it a CSV file? Is it a unicode file or just an ansi? I tried xlsx and it worked, but I would guess there can be conversions along the way which will or will not work correctly depending on how exactly the file is formatted and, possibly, on the excel version..


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